Shipping
Local Shipping
Local Shipping| Singapore | Delivery Time | Cost ($SGD) |
|
Standard local courier with tracking |
3-5 working days | $3.75 |
| Free delivery over $80 | 3-5 working days | Free |
*Delivery times stated not inclusive of internal processing time (may take 1-2 working days)
**Important: Any order with Backorder items will take 4-8 weeks to ship (depending on est. date of arrival stated on backorder product page).
Local Pick-up (Free)
Our studio is open from Wednesday - Friday, 3PM-6PM* for self-collection! We are located at:
12 Arumugam Road #02-12, LTC Building B, Singapore 409958
(Nearest MRT: Macpherson Station via Circle Line or Downtown Line, Exit B)
*Excluding Public Holidays,
International Delivery
| Countries | Delivery Time | Cost ($SGD) |
|
Malaysia (via NinjaVan) |
3-7 working days | $5.20 onwards (calculated by weight at checkout) |
|
Indonesia (via NinjaVan) |
3-7 working days | $5.70 onwards (calculated by weight at checkout) |
|
Rest of the World (via Easyparcel) |
7-14 working days |
$38 |
Free delivery for Malaysia and Indonesia for orders over SGD80
*Delivery times stated not inclusive of internal processing time (may take 1-2 working days)
**Important: Any order with Backorder items will take 4-8 weeks to ship (depending on est. date of arrival stated on backorder product page).
Malaysia Shipping Cost By Weight
| Weight (KG) | West Malaysia | East Malaysia |
| 0.5 | 5.20 | 6.70 |
| 1.0 | 6.20 | 9.20 |
| 1.5 | 7.20 | 11.70 |
| 2.0 | 8.20 | 14.20 |
| 2.5 | 9.20 | 16.70 |
| 3.0 | 10.20 | 19.20 |
| 3.5 | 11.20 | 21.70 |
| 4.0 | 12.20 | 24.2 |
Free delivery for Malaysia and Indonesia for orders over SGD80
Indonesia Shipping Cost By Weight
| Weight (KG) | Greater Jakarta | Rest of Indonesia |
| 0.5 | 5.70 | 6.80 |
| 1.0 | 10.20 | 12.30 |
| 1.5 | 14.70 | 17.80 |
| 2.0 | 19.20 | 23.30 |
| 2.5 | 23.70 | 28.80 |
| 3.0 | 28.20 | 34.30 |
| 3.5 | 32.70 | 39.80 |
| 4.0 | 37.20 | 45.30 |
Free delivery for Malaysia and Indonesia for orders over SGD80
Order Tracking
Your tracking number will be provided via email when your order is shipped. Please email us at ask@thevelvetdolls.sg if you need help to track your order.
